Our Services

RUBS Billing

Ratio utility billing, or RUBS, proportionally allocates costs for water, gas, electric, trash, cable and other services to residents based on an industry-accepted formula that takes into account unit size, layout, occupancy and more.

RUBS billing is typically utilized where space, system age, configuration or complexity makes it impossible or too expensive to install individual submeters. It is a fast and inexpensive solution that improves utility cost recovery, allocates costs more fairly among tenants, decreases unnecessary consumption, and increases a property’s net operating income. RUBS is suitable for all types of multifamily properties, including apartments, condominiums, HOAs, mobile home parks and more.

Full-Service Billing & Collection

Synergy can handle all aspects of ratio utility billing. That includes calculation according to industry-accepted formulas, bill delivery, collection and remittance. Our aim is to remove as many processes from the landlord as possible, allowing them to focus on core competencies.

Regulatory Compliance

From California’s Senate Bill 7 and New York City’s Local Law 88 to innumerable local, city and state statutes, the regulatory environment surrounding utility billing is complex. That’s where Synergy comes in. Our team has expertise in navigating regulations from coast to coast, keeping you in the clear.

Custom Rubs Formulas

While all of our RUBS billing is done according to industry-accepted practices, we know that every situation is not identical. That’s why we work with property owners and managers to create ratio utility billing formulas that fit the precise nature of their property and situation. The result: Higher recovery rates and happier residents.

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Our commitment to providing unparalleled personal service, highly effective utility system design and maximum cost recovery has helped us achieve a sterling 99% client retention rate.

What Is RUBS?

A ratio utility billing system, or RUBS, is an alternative to a true utility submetering system. With submetering, each unit’s consumption of water, gas or electricity is measured by a physical device. With RUBS, utility costs are allocated using an industry-accepted mathematical formula, typically taking into account the number of occupants per unit, unit square footage and layout, the number of bedrooms and bathrooms, specific amenities and other factors. The result is a fair and equitable division of master utility bills, which leads to improved cost recovery and increased net operating income.

When Is RUBS Billing Used?

RUBS is typically used when a building’s infrastructure is too old or complicated for submeters to be installed, or when a property owner or manager requires a less costly alternative to true submetering. Because there is no equipment to buy, install and maintain, RUBS is less expensive than a water, gas or electric submetering system. The flip side, though, is that RUBS is less precise than submetering. It does not measure a unit’s exact utility consumption; rather, it allocates cost based on a mathematical formula.

Not sure which is right for you? Contact our utility billing experts for a free consultation.

How Can Synergy Help?

Synergy makes it easy to implement a ratio utility billing system at your multifamily property. We begin by creating a custom RUBS formula that takes into account your property’s specifics. From there, we handle the utility billing and collection process entirely, calculating your residents’ bills, offering them multiple ways to pay and remitting utility costs back to you on a monthly basis.

Our full-service RUBS solution includes delinquent account monitoring and notifications, detailed reporting, rich analytics and system optimization, and 24/7/365 online portals for both landlords and residents.

Get a Free Quote

It’s time to start working with a different kind of utility billing company. When you partner with Synergy, you get unparalleled responsive service that improves NOI, improves property value and unlocks insights that legacy RBCs simply can’t match.

Give us your email address and we’ll get you a quote as soon as we can!